TigerConnect Patient Engagement

A Faster, More Efficient Way to Communicate with Patients 

  • Connect with patients & caregivers via secure text, video, or voice
  • Reach patients before, during, and after their visit
  • Easy for patients with no apps to download or passwords to remember
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Benefits

What Improved Patient Engagement Means for You 

Boost patient satisfaction, reduce no-show rates, and increase revenue with better patient engagement.

  • Reach Patients on Your Terms 

    Effortlessly engage patients, family, and caregivers via video, voice, and text. Conversations are clinician-controlled, so patients can only message you if you reach out first. 

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  • Improve Care Plan Adherence 

    Answer patient questions and monitor care plan adherence to reduce readmissions and drive better patient outcomes. Break down communication barriers with no patient apps or portals.

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  • Reduce No-Shows 

    Send automated appointment and pre-op reminders to reduce no-shows and reschedules. Alleviate staff burden by collecting patient intake information prior to their visit.

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  • Communicate with Anyone 

    Communicate with patients and providers all on a single app, including providers outside of your organization. Easily forward messages from a patient conversation to another care team member.

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FEATURES

TigerConnect Patient Engagement Features

Seamlessly reach patients before, during, and after their visit.

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Case Studies

Why Consider TigerConnect?

More than 7,000 healthcare organizations trust TigerConnect

  • “We were able to cut our length of stay by about 20% from doing this. So, the impact to the hospital’s bottom line just from that alone was enormous, never mind the safety, quality, and patient satisfaction improvements that we recognized from it as well.” 

    Russ Kino, MD
    Chief Medical Information Officer, Saint John’s Health Center 

  • “We had a lot of relay systems where you call an answering service, or you page somebody, or you call through the nurse, or the doctor might communicate through the nurse. We had many difficulties with patient flow due to the number of calls that were being made and the wrong people being called.” 

    Matthew Colflesh, MD
    Chief Medical Officer, Trinity Health System

  • “Having a unified communication channel outside of the EMR allows us a little bit more flexibility to do things we might not feel as comfortable doing if the communication was happening entirely within the EMR itself.”

    William Harvey, MD
    Chief Medical Informatics Officer, Tufts Medical Center
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    Additional Resources

    Learn more about the benefits of a modern patient engagement solution.

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    3 Ways Physicians Can Transform Patient Communication 

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    3 Ways Ambulatory Surgery Centers can Benefit from Patient Engagement 

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    6 Questions to Help You Choose the Best Patient Engagement Solution 

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    Datasheet TigerConnect Patient Engagement preview

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    TigerConnect Patient Engagement Datasheet

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    Webinar Preview Beckers Healthcare 2024 Survey

    State of Healthcare Collaboration

    How Communication Inefficiencies Impact Clinician Productivity

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    See how TigerConnect helps 7,000+ healthcare organizations collaborate seamlessly across the hall or across the health system.

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    Frequently Asked Questions

    Your questions about patient engagement solutions, answered. 

    Broadly speaking, patient engagement is a partnership between patients and the clinical professionals with whom they interact. Research shows that when patients have a role in making decisions, they form a greater understanding and stronger commitment to healing and health maintenance processes. Higher patient engagement yields improved patient outcomes and cost savings. 

    Providing patients with the option of a virtual visit helps increase access to care, particularly for patients in rural areas. Giving patients more care options can improve the patient’s experience and ultimately result in increased patient satisfaction and better care outcomes. 

    Patient engagement research shows that the least-engaged patients are twice as likely to delay care and are three times more likely to have unmet medical needs than the most-engaged patients. As patients become more engaged with their care, we see “higher levels of preventive health behaviors and preventive care, as well as increased self-management of health conditions.” 

    You can text patients and remain HIPAA-compliant with a patient engagement solution that supports secure phone, text, video, and telehealth functions in the patient engagement app. One such solution provider is TigerConnect, which offers a HIPAA-compliant, reliable, feature-rich platform that can meet your patient engagement needs and deliver superb client care and collaboration capabilities to your clinical team. 

    Healthcare organizations of all sizes can benefit from patient engagement solutions. In addition to enterprise hospitals and health systems, physician groups can use patient engagement solutions to enhance patient engagement across the care cycle, ultimately leading to better adherence to their care plan and improved patient satisfaction. Many home health and hospice organizations benefit from using patient engagement platform to communicate with family members and external providers. Behavioral health practices use patient communication solutions to text patients while remaining HIPAA-complaint. 

    Patient engagement software allows clinicians to engage and communicate with patients in their care, and patients share in making decisions and managing their conditions, from within a patient engagement app. Patient communication software can improve patient satisfaction, decrease no shows, and improve care plan adherence. 

    Patient engagement in healthcare refers to patients being actively involved in their care. Patient engagement solutions provide digital patient engagement via HIPAA-compliant text, voice, and video.  

    Digital patient engagement refers to using a patient engagement texting app to communicate with patients. Patient engagement software companies, like TigerConnect, offer secure text, voice, and video solutions.  

    Patient engagement software costs can differ depending on the solution. Contact us for information on pricing and packaging.